Behavior in case of an emergency

Not every illness is an emergency!

If someone doesn't feel well this doesn't automatically imply that there is an emergency. In case you have a cold with a headache or mild nausea, please do not call an emergency doctor - this would be very expensive and you would have to bear the high costs. In addition, this would prevent the doctor to help with real emergencies! For mild diseases, please consult a local doctor.

What is an emergency?

If it is really serious, of course, you shouldn't hesitate and call the emergency doctor.
Medical emergencies
are for example:

  • Unconsciousness, considerable consciousness disorder or coma
  • Serious, acute disorders of the respiratory system, e.g. acute respiratory distress
  • Acute pain in the chest, severe heart problems
  • Acute abdominal pain
  • Acute dizziness
  • Acute bleeding
  • Convulsions and seizure
  • Accidents with suspected serious injuries
  • Complications in pregnancy
  • Acute mental disorder
  • Acute suicide or suicide attempts
  • Drug emergency
  • Allergic shock
  • Poisoning
What to do in case of an emergency?

In the above cases - thus if someone is really feeling very bad - you should directly look for help. This can either be through a local doctor, an emergency center or the rescue service.  To reach the emergency units call 112.

5 questions will be very important to consider:
  • What happened?
  • Where did it happen?
  • How many people are hurt?
  • What problems/diseases/illnesses are there?
  • Who is calling?
In any case, you should wait for further questions before hanging up. 

How can I get further information?

Here you can find a lot additional information, in particular for the case of a fire.

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